Friday, January 25, 2013

Why does FedEx say my BorrowLenses order will arrive next week instead of tomorrow?

On Monday the 21st I placed an order from BorrowLenses.com consisting of a Nikon lens and battery. Immediately after placing the order, I received an email saying I needed to contact them because the billing and shipping address didn't match. Ok. I called back early Tuesday morning and resolved the issue. I chose 2-day round trip FedEx shipping, and need the lens to arrive by tomorrow (Jan 25) for a wedding I'm photographing on Saturday. The equipment will be shipped back on Jan 28. According to FedEx, however, the package was sent out for delivery earlier today and is still in Massachusetts (I live in NJ). The estimated arrival time is Jan 31, which I obviously can't have.So will my package arrive on time tomorrow or will I receive it a week late? I'm stressing out.Is this just a systematic error on FedEx's part? I'm awaiting a response from BorrowLenses now. Can anyone answer this? Thank you.
>>> Why does FedEx say my BorrowLenses order will arrive next week instead of tomorrow?